The Norfolk and Norwich Christian community website


YMCA Norfolk Housing Engagement Worker

YMCA Norfolk is seeking a Housing Engagement Worker, based in Norwich, to help provide a programme of positive activities for residents.

YMCAIconPurple300Position: Housing Engagement Worker – Central
Pay: £10.78 per hour
Location: Central, Norwich
Contract Type: Permanent
Hours per week: 37.5 hours per week on a 4 week rolling rota – Shifts from 7:45am – 10:15pm over 7 days.

Job Role: 

  • To provide an environment for residents with a programme of positive activities, that is safe, supportive and secure, to address the variety of barriers young people face. Ensuring residents feel included in the needs, risk and planning of the service they will receive, to move through a pathway to more independent living. Whilst on duty, to provide support to other staff in the service and to ensure the health and safety, security and well-being of service users, staff and visitors.
  • Further information can be found at – Housing Engagement Worker Central Job Description
The Organisation:
YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders.

What you’ll need to succeed:
Knowledge of housing legislation including tenancy management and the issues facing homeless young people. An understanding of needs and risk assessments and knowledge of Safeguarding Children and Young People. You will need previous experience of working in a support or housing setting and the ability to implement restorative and possession procedures to respond to anti-social behaviour and breaches of tenancy.  You will need to be willing to work unsocial hours.

What you’ll get in return:
  • Healthshield Health Care Plan
  • Health and wellbeing events and activities
  • Family friendly policies
  • In service training opportunities and bursaries investing in your development
  • Annual staff day and staff awards to celebrate our successes
  • Regular line management and support
  • Death in service benefit of 2 x annual salary
  • Staff discounts at Stepping Stones Café, Williams Kitchen, Explorers Soft Play & Muddy Puddles Nursery

What to do next:
For more information on this role, please contact Beth Powell on 01603 340852 or beth.powell@ymcanorfolk.org
To apply, please complete an Housing Engagement Worker Application and a Survey Form and forward along with a copy of your CV to careers@ymcanorfolk.org

Closing date for applications: Monday 14th June 2021 at 9am
Interview date: TBC

YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment.

Please note the successful candidate will be required to undertake an Enhanced DBS check prior to starting employment.


To submit a story or to publicise an event please email: web@networknorwich.co.uk